What You Need to Know

During this very challenging time, we want to reassure you that UW Health is actively working to protect you and your family as we address the COVID-19 situation.

En Español: Un mensaje importante sobre COVID-19

We are continuing to follow the guidance of the Centers for Disease Control and Prevention (CDC) and our state and local public health authorities as we rapidly adapt our operations to meet the needs of you as our patient, your family, our physicians and staff, and our community at large.

What You Need to Know Now

This is a rapidly changing situation. Information is subject to change, but here is what you need to know now:

Stay home.

If you live in the State of Wisconsin, you must abide by the Safer-At-Home order. For more information on what that means, visit the Safer-At-Home Frequently Asked Questions page from the Office of the Governor.

Find Ways to Support Your Well Being

From managing anxiety to keeping children engaged in activities, find helpful resources from the Center for Healthy Minds at UW-Madison: COVID-19 Well-Being Toolkit and Resources

Call BEFORE you come into a healthcare facility.

If you are experiencing symptoms of COVID-19 (fever, cough, shortness of breath) contact your healthcare provider via phone, MyChart or Care Anywhere for a video visit. If you are NOT experiencing a medical emergency, do NOT go to a hospital Emergency Department solely to ask for a COVID-19 test.

Limit exposure.

If you are experiencing mild respiratory symptoms, including fever, cough and/or shortness of breath:

  • Stay home and limit your contact with others.
  • Wash your hands frequently with soap and water for 20 seconds or use hand sanitizing gel.
  • Cover your cough with your elbow and sneeze in a tissue.
  • Clean and disinfect frequently touched objects in your home (cellphones, for example).
  • Do not travel while sick.

Expect non-essential appointments to be rescheduled.

To support social distancing efforts to slow the spread of COVID-19, UW Health is evaluating all patient care appointments and procedures to determine which ones can safely be postponed. Any decisions made about changes or postponements of appointments or procedures will be communicated directly to you as our patients.

Be aware of visitor restrictions.

To protect the health and safety of everyone, updated visitor guidelines are now in effect at UW Health facilities.

Do not wear a mask if you are healthy.

UW Health, along with the CDC and the Wisconsin Department of Public Health, does NOT recommend wearing a mask if you are NOT sick. If you are experiencing severe respiratory symptoms, call 911.

Understand who will be tested.

If you do NOT have the symptoms for COVID-19, (fever, cough, shortness of breath), a test will NOT be performed at this time. Do NOT go to our Emergency Department solely to ask for a COVID-19 test. If you are experiencing symptoms of COVID-19 (fever, cough, shortness of breath) contact your healthcare provider via phone, MyChart or Care Anywhere for a video visit .

Stop the stigma.

COVID-19 is impacting communities across the globe and is not unique to individuals of any race, ethnicity or country of origin. This virus does not discriminate. Public health emergencies are stressful times, but racist behaviors are not tolerated at UW Health. Together, we can help slow the spread of this virus. Here are five facts about COVID-19 from the CDC that can help stop discrimination.

UW Health’s COVID-19 response.

UW Health’s highly skilled team of professionals is constantly monitoring, evaluating and responding to this rapidly changing COVID-19 situation and coordinating the logistics, supplies, testing, communication and other areas of the response. We have modified our operations, protocols and visitor policy to limit the risk of exposure for you, our patients, as well as your family members, and our workforce. We are working around the clock to help keep our everyone in our community as safe and healthy as possible during these extraordinary circumstances.

Stay informed.

COVID-19 is a constantly changing situation. Please continue to check this website for updates and resources. You may also call the UW Health COVID-19 informational hotline at (608) 720-5300.