Understanding Eligibility for the COVID-19 Vaccine

The Wisconsin Department of Health Services (DHS) has issued guidelines for the order in which people across the state should receive the vaccine. If you’d like to learn more about the guidelines, you can read about eligibility guidelines on the DHS website.

Direct Care Personnel (Caregiver) Eligibility

DHS recently announced that direct care personnel are now eligible to receive a COVID-19 vaccine. Examples of direct care personnel include:

  • Personal care assistant
  • Home health worker
  • Adult day service providers
  • Paid and unpaid caregivers in Family Care, Family Care Partnership, and Include, Respect, I Self-Direct (IRIS)
  • Paid and unpaid caregivers of children in special needs programs, including Children’s Waivers, Children’s Community Options Program (CCOP), Brain, Body, Behavior Proram (B3), Children with Medical Complexity, Children Come First (CCF), Wrap Around Milwaukee (WAM) and Katie Beckett Medicaid)

Note: Most family caregivers of patients enrolled in UW Health’s Pediatric Complex Care Program at American Family Children’s Hospital would fall into this last category above. Proof of program enrollment can be found on a child’s shared plan of care and in the letters section of MyChart. Families will need to follow the steps below (depending on whether you live in Dane County or in another county).

What Direct Care Personnel Need to Do to Schedule



You are employed through or volunteer with an agency, healthcare system, or caregiving business

Please talk with your organizational representatives about the process to schedule and receive the vaccine

You are a caregiver who is unpaid or unaffiliated with an organization

You are a caregiver who meets the criteria AND you live in Dane County

Please register with Public Health Madison Dane County (PHMDC). Be sure to complete the registration survey specifically for Tier 1A medical workers. This is designed for organizations; however, you may complete it if you are unaffiliated/self-employed.

After you complete the process steps above, please wait to hear from either your employer, public health or the local health system assigned to vaccinate you. Scheduling is dependent on vaccine supply available. Thank you for your patience during this process.