Precautions for Cancer Patients

The well-being and safety of our cancer patients at the UW Carbone is always our top priority. Information related to COVID-19 is constantly changing. Please continue to check this website frequently for the latest updates and information.

Before You Arrive

If you are experiencing symptoms of Covid-19 or concerned about attending upcoming appointments, contact your healthcare provider via phone or MyChart.

It is possible we will contact patients (i.e. immunosuppressed) who are coming for routine care (i.e. follow-up visits). If you are coming for routine care and have concerns, you can call or send a MyChart message to your clinic to discuss if there are any alternate options such as a video visit through CareAnywhere.

When You Arrive

We are screening all patients, visitors and staff for symptoms, your temperature will be taken with a no-touch thermometer and you will be required to wear a face covering in our facilities. If you do not have a face covering, we will provide one to you. View Symptoms and Care

Guidelines on Visitors and Patient Events

UW Health is starting to cautiously relax its visitor guidelines at University Hospital, UW Health at The American Center, UW Health Rehabilitation Hospital and all of our ambulatory locations by allowing one visitor per adult patient.

To help protect the health and safety of our patients, visitors and care providers, it is important to follow the hospital rules and regulations and comply with requests from the care team and staff. Thank you for your cooperation and understanding. View the latest patient and visitor guidelines

Several events, classes, support groups and programs have been canceled or postponed, including:

  • Gilda’s Club Madison, a cancer support nonprofit, has suspended in-person programs but will provide Support Groups (weekly and monthly), educational programming, and relaxation and guided imagery exercises virtually via Zoom, a HIPAA-compliant web/teleconferencing program. for more information visit or email
  • Volunteer services have been discontinued until further notice
  • View the latest schedule updates

Protection against respiratory illnesses

Please know you can protect yourself from respiratory infections by:

  • Refraining from touching your eyes, nose or mouth with unwashed hands
  • Washing your hands often for at least 20 seconds with soap and water or using hand sanitizing gel
  • Engaging in social distancing – try to keep a physical distance from others
  • Avoiding crowded areas, large gatherings and sick people
  • If you have a low white blood cell count, wear a mask in public. ( If you are experiencing severe respiratory symptoms, call 911.)

Recent studies have shown that many individuals with COVID-19 can transmit the virus without showing any symptoms through speaking, coughing or sneezing. While the most critical step to stopping the spread of the virus is still social distancing, good hygiene and hand washing with soap and water, wearing a face covering in essential public settings (grocery store, pharmacy) can provide an extra layer of protection.

The American Cancer Society on Coronavirus

Cancer patients are among those at high risk of serious illness from an infection because their immune systems are often weakened by cancer and its treatments. Patients and their caregivers need to take precautions to lower their risk of getting COVID-19. The CDC has specific recommendations for people at risk for serious illness, including COVID-19 infection.

For FAQs and more from the American Cancer Society regarding COVID-19, click here.